Terms & Conditions

Last updated: 11 August 2025

1. About us

Your SEO Specialist is operated by TechWave Solutions LTD (“we”, “us”, “our”).
Registered/operating address: House of Francis, Room 303, Ile Du Port, Mahé, Seychelles
Phone: +44 7492 223946 · Email: [email protected]
Support hours: 8am–5pm Mon–Fri

These Terms & Conditions (“Terms”) govern your access to and use of our website your-seo-specialist.com (the “Site”) and the SEO services, audits, consulting, subscriptions and related deliverables we provide (collectively, the “Services”). By placing an order, paying an invoice, or otherwise using the Services, you agree to these Terms.

Business customers: You confirm you are purchasing the Services for business purposes and not as a consumer.

2. Key definitions

  • Client/you: the business purchasing or using the Services.

  • Order: your request for Services submitted via our Site, proposal, SOW (statement of work) or invoice.

  • Subscription: recurring Services billed on a periodic basis (e.g., monthly).

  • Deliverables: any reports, audits, documents, recommendations, or other outputs we provide.

3. Our Services

We offer professional SEO solutions including technical audits, on-page optimisation, content strategy, digital PR/authority building (white-hat only), analytics setup and reporting. The scope for a specific engagement is set out in your Order, proposal, or SOW.

No ranking guarantees

Search results are controlled by third parties and can change without notice. We do not guarantee particular positions, traffic levels, or revenue outcomes. We use only ethical best practices.

4. Ordering, onboarding & timelines

An Order is accepted when we confirm in writing (email is sufficient) or when payment is received—whichever is earlier. We usually begin within 2–3 business days after we receive required access/inputs (e.g., CMS, Analytics, Search Console) and initial payment. Any start dates or delivery timelines are good-faith estimates, not guarantees.

5. Client responsibilities

You will:

  • Provide accurate information, timely feedback and approvals.

  • Grant and maintain necessary access/permissions to your systems.

  • Refrain from implementing tactics we advise against (e.g., black-hat link schemes).
    Delays or limits on access may extend timelines and can impact results.

6. Fees, currency, taxes & payment

Fees are shown on the Site, proposal, or invoice. Prices are displayed in the currency indicated at checkout (default: GBP) and exclude taxes unless stated otherwise. You agree to pay all invoices by the due date. For subscriptions, you authorize recurring charges to your selected payment method each billing period until cancellation (see Section 7).

Late payments may result in suspension of work. You are responsible for any bank/processor fees, chargebacks and reasonable collection costs.

We use third-party payment processors. We do not store full card details. Your use of a payment method may be subject to the processor’s own terms.

7. Cancellations, refunds & chargebacks

  • One-off projects: You may cancel before work starts for a full refund. After work has begun, fees are non-refundable, but we may (at our discretion) offer a pro-rata refund for unused time not yet worked.

  • Subscriptions: Cancel anytime with effect from the next billing period. Fees already paid for the current period are non-refundable once work for that period has started.

  • Chargebacks: Before initiating a chargeback, you agree to contact us to resolve the issue. Unfounded chargebacks may be treated as breach of contract and you remain liable for the underlying fees.

For procedural details, see our Refund & Cancellation Policy at /refunds.

8. Delivery of services

Deliverables are provided by email and/or a shared workspace or dashboard. Where ongoing Services are purchased, we provide periodic reports as specified in the proposal/SOW. Details of timing and fulfilment are described in /delivery.

9. Revisions & change requests

Minor clarifications are included. Material changes to scope (new pages, new markets, additional sites, etc.) require a change order and may affect fees and timelines.

10. Intellectual property

We retain all rights in our pre-existing materials, methodologies, and know-how. Upon full payment, you receive a non-exclusive, worldwide license to use the Deliverables for your internal business purposes. You represent that any content or materials you supply do not infringe third-party rights and you grant us the rights needed to use them to perform the Services.

We may reference your brand name and non-confidential results as a portfolio case study, unless you opt out in writing.

11. Confidentiality & data protection

Each party will keep the other’s confidential information secret and use it only for performing or receiving the Services. We process personal data as described in our Privacy Policy at /privacy. Where we act as a processor on your behalf, you remain the controller and must ensure a valid legal basis for processing. You agree not to share credentials beyond your authorized team and to notify us of any suspected compromise.

12. Acceptable use & third-party services

You will not use the Services for unlawful, deceptive, or harmful activities. Our work may rely on third-party platforms and tools (e.g., Google, analytics, CMS, link analysis). We are not responsible for changes made by those third parties or for outages beyond our control.

13. Warranties & disclaimers

We warrant that we will perform the Services with reasonable care and skill consistent with industry standards. Except as stated, the Services and Site are provided “as is” and we disclaim all other warranties (including implied warranties of merchantability, fitness for a particular purpose, and non-infringement).

14. Limitation of liability

To the maximum extent permitted by law, we are not liable for: loss of profits, revenue, data, goodwill, or any indirect, incidental, special, or consequential damages. Our total liability for any claim arising out of or relating to the Services is limited to the fees you paid to us in the 12 months preceding the event giving rise to the claim.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

15. Indemnity

You agree to indemnify and hold us harmless from claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising from: (a) materials or instructions you provide; (b) your breach of these Terms; or (c) your violation of law or third-party rights.

16. Suspension & termination

We may suspend or terminate the Services immediately if you fail to pay fees when due, materially breach these Terms, or engage in unlawful/abusive activity. On termination, all amounts already due remain payable. Sections that by their nature should survive (e.g., IP, confidentiality, payments, limitations) will survive termination.

17. Force majeure

Neither party is liable for delay or failure caused by events beyond reasonable control (including network or utility failures, platform changes, acts of God, war, strikes, or government action). Timeframes will be extended appropriately.

18. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date shows the latest revision. Material changes will apply to new Orders and, for active subscriptions, from the next billing period. Continued use of the Services after changes means you accept the updated Terms.

19. Notices

Official notices must be sent by email to [email protected] and are deemed received on the next business day (Seychelles time). You should keep your contact details up to date.

20. Governing law & jurisdiction

These Terms and any non-contractual obligations are governed by the laws of Seychelles. The parties submit to the exclusive jurisdiction of the courts of Seychelles. Mandatory consumer protections (if applicable) are not excluded.

21. Miscellaneous

  • Entire agreement: These Terms plus any proposal/SOW/invoice constitute the entire agreement and supersede prior discussions.

  • Severability: If a provision is invalid, the remainder remains in effect.

  • Assignment: You may not assign or transfer your rights without our written consent. We may assign to an affiliate or in connection with a reorganization or sale.

  • No waiver: A failure to enforce a right is not a waiver of it.

  • Relationship: The parties are independent contractors.

Questions?
TechWave Solutions LTD · House of Francis, Room 303, Ile Du Port, Mahé, Seychelles
Phone: +44 7492 223946 · Email: [email protected] · Support: 8am–5pm Mon–Fri