Privacy Policy

Last updated: 11 August 2025

1) Who we are

Your SEO Specialist is operated by TechWave Solutions LTD (“we”, “us”, “our”).
Website: https://your-seo-specialist.com
Email: [email protected] · Phone: +44 7492 223946
Address: House of Francis, Room 303, Ile Du Port, Mahé, Seychelles

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or use our services (the “Services”).

2) Personal data we collect

We collect information in three ways: you provide it, we collect it automatically, or we receive it from third parties.

Information you provide

  • Contact details (name, business name, email, phone).

  • Account/Project details (website URLs, goals, budgets, instructions).

  • Content and files you share (e.g., analytics exports, brand docs).

  • Payment details handled by our payment processor (we do not store full card numbers).

  • Communications (emails, forms, support requests).

Information collected automatically

  • Usage and device data (pages viewed, referring/exit pages, time on site, clicks).

  • Technical data (IP address, browser type/version, OS, screen size).

  • Cookies, pixels, and similar technologies (see Cookies below).

Information from third parties

  • Analytics, advertising, or anti-fraud providers.

  • Public data (e.g., WHOIS, social platforms) relevant to SEO research you ask us to perform.

We do not knowingly collect information about children; see Minors below.

3) How we use your information (purposes and legal bases)

We process personal data only where we have a lawful basis (GDPR/UK GDPR). That may include:

  • To provide and operate the Services (set up projects, perform audits, deliver reports) — Contract necessity.

  • To process payments and manage billing — Contract necessity/Legal obligation.

  • To communicate with you (proposals, updates, support) — Contract necessity/Legitimate interests.

  • To improve the Site and Services (analytics, troubleshooting, testing) — Legitimate interests.

  • To send optional marketing (news, updates) — Consent (you can opt out anytime).

  • To protect our business (fraud prevention, security, legal compliance, enforce agreements) — Legal obligation/Legitimate interests.

4) Cookies & similar technologies

We use essential cookies (for basic site functions) and may use analytics/performance cookies to understand how visitors use our site.
You can control cookies via your browser settings and, where available, our cookie banner. Disabling some cookies may affect site functionality.

5) Payment processing

Payments are processed by third-party providers. They receive the data necessary to verify transactions and prevent fraud (e.g., name, email, billing details, IP). We do not store full payment card numbers. Your use of a payment method may be subject to the processor’s own terms and privacy notice.

6) Sharing your information

We share personal data only as needed to run our business and deliver the Services:

  • Service providers/Processors (hosting, analytics, email, project tools, payment processing, anti-fraud) under contracts that protect your data.

  • Professional advisors (legal, accounting) under confidentiality.

  • Business transfers (merger, acquisition, reorganization) where your data may be part of the transferred assets.

  • Legal and safety (comply with law, enforce terms, protect rights, detect/prevent fraud or security issues).

We do not sell personal information. We do not share it for cross-context behavioral advertising.

7) International transfers

We may process and store information in countries outside your own (including outside the EEA/UK). Where we transfer personal data internationally, we use appropriate safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms, and we assess recipients’ security measures.

8) Data retention

We keep personal data only as long as necessary for the purposes described in this Policy:

  • Client/project files: typically up to 6 years after the end of our engagement (for accounting/contract purposes).

  • Communications/support: up to 3 years after last contact.

  • Marketing lists: until you unsubscribe or your consent is withdrawn.
    We may retain data longer if required by law, to resolve disputes, or to enforce agreements.

9) Security

We implement technical and organizational measures appropriate to the risk, including encryption in transit (HTTPS), access controls, least-privilege permissions, and vendor due diligence. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

10) Your rights

Depending on your location (e.g., UK/EEA, certain US states), you may have rights to:

  • Access the personal data we hold about you.

  • Rectify inaccurate or incomplete data.

  • Erase your data (“right to be forgotten”).

  • Restrict or object to processing, including objections to processing based on legitimate interests.

  • Data portability (receive your data in a usable format).

  • Withdraw consent where processing relies on consent (does not affect prior processing).

  • Lodge a complaint with your local supervisory authority (for UK residents, the Information Commissioner’s Office).

To exercise these rights, contact [email protected]. We may need to verify your identity and may not be able to comply with requests that conflict with our legal obligations or legitimate interests (we’ll explain why if so).

California/US state privacy: Subject to applicable law, residents may request access, correction, deletion, and information about our disclosures of personal information. We do not sell or share personal information as defined by California law. You may authorize an agent to submit requests on your behalf.

11) Your responsibilities when you are the controller

For certain Services we act as your processor (e.g., handling site data you provide). You, as controller, are responsible for ensuring a lawful basis, providing required notices to your users, and entering any necessary data processing terms with us. Where applicable, we will provide a Data Processing Addendum on request.

12) Third-party links and tools

Our Site may link to third-party websites or include third-party scripts (e.g., analytics, tag managers). We are not responsible for their privacy practices. Review their privacy notices before providing personal data.

13) Minors

Our Site and Services are intended for business users. We do not knowingly collect personal data from children. If you believe a child has provided us information, contact us and we will delete it.

14) Changes to this Policy

We may update this Policy from time to time. The “Last updated” date shows the latest revision. Material changes will be posted on this page and, where appropriate, notified to you.

15) Contact us

TechWave Solutions LTD
House of Francis, Room 303, Ile Du Port, Mahé, Seychelles
Email: [email protected] · Phone: +44 7492 223946
Support hours: 8am–5pm Mon–Fri